KTECH | Any

Remote At Home Call Center Sales Advisor

Remote Job | Posted on 08/14/2024

No longer accepting applications

Job Information

  • Date Opened 08/14/2024
  • Job Type Any
  • Industry Communications
  • Remote Job

About Us

KTECH is a premier national sales and marketing agency dedicated to providing top-tier communication solutions. With a mission to enhance connectivity and improve communication experiences, KTECH partners with leading companies in the communications industry to bring innovative products and services to market.

What We Do:

At KTECH, we specialize in direct sales, marketing, and customer engagement. Our team of experienced sales professionals is committed to understanding customer needs and delivering personalized solutions that meet and exceed expectations. By leveraging our deep industry knowledge and extensive network, we help our clients reach new heights in customer acquisition and retention.


Job Description

This is a remote position.

About KTECH: KTECH is a leading national sales and marketing agency, dedicated to delivering exceptional sales and customer service experiences. We are expanding our Sales Advisor Team and looking for motivated individuals to join our remote workforce.

Position Overview: As a Remote At Home Call Center Sales Advisor with KTECH, you will play a critical role in driving sales and providing outstanding customer service. You will engage with potential customers, answer inquiries, provide product information, and close sales, all from the comfort of your home.

What is a Sales Advisor at KTECH? A Sales Advisor at KTECH is a proactive, results-driven individual who excels at understanding customer needs, providing tailored solutions, and closing sales. Our Sales Advisors are brand ambassadors who create positive experiences and contribute directly to our company's growth.

Job Description:

  • Sales Engagement: Initiate and manage inbound and outbound sales calls to potential customers.
  • Customer Service: Respond to customer inquiries, providing product information and resolving issues efficiently.
  • Sales Conversion: Utilize effective sales techniques to close deals and meet or exceed sales targets.
  • Follow-Up: Maintain contact with potential customers, nurturing relationships to secure future sales.
  • Documentation: Accurately document customer interactions and sales activities in our CRM system.
  • Team Collaboration: Work closely with the Sales Advisor Team to share insights, strategies, and support each other in achieving goals.

Requirements

Expectations:

  • Professionalism: Maintain a high level of professionalism in all interactions with customers and team members.
  • Communication: Excellent verbal and written communication skills are essential for success.
  • Self-Motivation: Ability to work independently, manage your time effectively, and stay focused on achieving sales targets.
  • Adaptability: Willingness to learn new products, systems, and sales techniques as required.
  • Customer-Centric Approach: Always prioritize the needs and satisfaction of the customer in every interaction.

Remote Work Expectations:

  • Reliable Workspace: A quiet, dedicated workspace free from distractions.
  • Time Management: Ability to adhere to a set schedule and manage time effectively.
  • Connectivity: Reliable high-speed internet connection to ensure clear communication and consistent availability.
  • Accountability: Regular check-ins with your manager and adherence to company policies and procedures.
  • Continuous Learning: Commitment to ongoing training and professional development.

System Requirements:

  • Computer: A personal computer (desktop or laptop) with the following minimum specifications:
    • Operating System: Windows 10 or macOS 10.14 or newer
    • Processor: Intel Core i5 or equivalent
    • RAM: 8GB or higher
    • Storage: 256GB SSD or higher
    • Monitor: 19" or larger screen with a resolution of 1920x1080 or higher
  • Peripherals:
    • Wired or wireless headset with a microphone for clear communication
    • Webcam for video conferencing
  • Internet Connection: Minimum of 50 Mbps download and 10 Mbps upload speed
  • Software: Basic proficiency in using CRM software, Microsoft Office Suite, and other communication tools.

Requirements:

  • Experience: Previous sales or customer service experience is preferred but not required.
  • Education: High school diploma or equivalent.
  • Skills: Strong communication, problem-solving, and interpersonal skills.
  • Availability: Must be available to work flexible hours, including evenings and weekends as needed.
  • Legal: Must be legally authorized to work in the United States.

Benefits

Why Join KTECH?

  • Remote Flexibility: Work from the comfort of your home.
  • Growth Opportunities: Advance your career within our expanding organization.
  • Training & Development: Comprehensive training to help you succeed in your role.
  • Supportive Team: Collaborate with a team of like-minded professionals.
  • Competitive Compensation: Base salary plus commission, with performance incentives.